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Case file № 001 — chain of command

Snitch tells everyone who your boss is. You're welcome.

It's a Slack bot that asks each person one question — who do you report to? — and turns the answers into an org chart that stays right on its own. Nobody opens a spreadsheet, and nobody has to remember to update the wiki.

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14 days free · no card up front · uninstalls in one click

  • Standard Slack OAuth
  • No channel access
  • Nobody is DMed until an admin says go
  • Chart sits behind Slack sign-in
Transcript · direct messageLive
  1. 09:41SNITCH

    Hey — I'm Snitch. I keep your team's org chart honest. Quick one: who do you report to?

    ▾ Pick a colleagueNobody, I'm the topAsk me later

  2. 09:41YOU

    Dana Okoye

  3. 09:41SNITCH

    Logged. That puts you two hops from the top, which is closer than most people guess.

    Want your card on the chart to look less like a witness protection file? Add your title and team.

Snitch reads only the DMs sent to it. That is the entire conversation.

acme.snitch.team6 people · 0 flags
  • Priya RamanChief Executive
    • Dana OkoyeHead of Growth
      • Sam IyerLifecycle
      • YouGrowth Engineer
    • Marcus HallHead of Engineering
      • Ade BalogunBackend

Two answers later, the chart draws itself. The red line is the one that just changed.

File 01

Three steps, and one of them is pressing a button.

Org charts usually die because keeping them alive is somebody's least favourite chore. Snitch moves the work to the only people who reliably know the answer, and asks them once.

  1. Install it

    One click through standard Slack OAuth. Snitch reads your member directory, works out who is an actual human — bots, deactivated accounts and guests are skipped — and then does nothing at all. It will not DM a single person until you tell it to.

    ≈ 30 seconds, and you need to be a Slack admin to do it

  2. Snitch asks

    You get a setup DM: pick anyone who shouldn't be bothered, read the exact message everyone will receive, then press Launch. Each person gets one DM with a dropdown of their colleagues. Answering is two taps, and nobody answers on anyone else's behalf.

    You approve the message before a single DM goes out

  3. The chart appears

    Answers become a live org chart at your own address on snitch.team, behind Slack sign-in. Someone joins the company and Snitch quietly asks them too. Someone leaves and the chart notices. Reporting loops, missing managers and accidental second CEOs get flagged instead of silently drawn.

    This is the part that keeps working after you stop paying attention

File 02

The profiles people actually fill in.

Ask someone to update the company wiki and it stays empty for a year. Ask them in a Slack DM they already have open and they will do it before the coffee goes cold.

  • Asked where they already are

    The bot opens the profile form inside the DM people are already reading. No new login, no HR portal, no 'you have 1 pending task' email that gets archived unread.

  • Their words, not an admin's guess

    Everyone edits their own card. Slack's profile fields are the starting point, not the ceiling — most of them are half-empty anyway.

  • Useful to the person reading it

    A new hire looking at the chart on day three learns who to ask about Postgres, who is in which timezone, and how to address someone. That is the difference between an org chart and a box diagram.

Personnel cardSelf-filed
Ade BalogunBackend Engineer
Reports to
Marcus Hall
Team
Platform
Based in
Lisbon
Started
12 March 2024
Pronouns
he / him
Ask me about
Postgres, sourdough
Salary
Not collected.Snitch doesn't know. Snitch doesn't ask.

Title, team, location, start date, pronouns and an “ask me about” line. That last field is the one people enjoy filling in, which is why it is there.

File 03

One price for the whole workspace, however many people are in it.

Every plan has every feature. The only thing that changes is how many people are in your Slack, and Snitch works that out for you.

14 days free · no card

Billed monthly in USD · cancel any time

Starter

$19/ month

Up to 50 people

Growth

$29/ month

51–100 people

Scale

$39/ month

101 people and up

In every plan

  • The ask DM for everyone in scope
  • Self-serve profiles, edited in Slack
  • Hosted chart behind Slack sign-in
  • Plain-English questions in Slack
  • Nightly sync and new-joiner asks
  • Reporting-loop and missing-manager flags
  • Admin fixes, exclusions and CSV import
  • Unlimited viewers inside your workspace

Headcount means active humans — bots, deactivated accounts and guests are not counted. If you grow past a tier, Snitch tells your admin and asks nicely. It will never lock you out in the middle of a month.

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If the trial runs out and you decide against it, nothing dramatic happens: the chart stays viewable, the bot stops asking and answering, and your data is not deleted. Come back whenever.

File 04

Questions you were going to ask in a slightly nervous voice.

Okay, but is this creepy?

Reasonable question given the name. Snitch only handles things your colleagues already say out loud: who they report to, and whatever they choose to put on their own card. Every person answers for themselves — there is no way to file a report about somebody else.

Nobody receives a DM until an admin has picked who is in scope and approved the wording, and the finished chart is visible only to verified members of your workspace.

What does Snitch actually see?

Your Slack member directory — names, display names, emails, avatars and job titles — plus the answers people give the bot and the profile fields they fill in.

It reads only the DMs sent to it. Not your channels, not your files, not anyone else's conversations. It has never asked for those permissions, so it could not read them if it wanted to.

What if someone lies?

Then you have a very funny org chart and a problem that software cannot fix. In practice, everyone's answer is visible to everyone else, which makes creative reporting lines hard to sustain past the first week.

Snitch also watches for the shapes that give it away: reporting loops, people whose manager left, two separate chief executives. It flags them rather than quietly drawing them, and an admin can correct any line by hand.

Who can see the chart?

Only people who sign in with Slack and turn out to be members of that workspace. There are no public charts and no secret-link charts, so a forwarded URL gets a login screen rather than your org structure.

Can I keep contractors, execs or the founder's dog out of it?

Yes. During setup you choose anyone Snitch should not bother, and you can change that list later. Excluded people never get a DM and never appear on the chart. Bots, deactivated accounts and Slack guests are skipped automatically.

Do people have to answer?

No. Every DM has an “ask me later” button and an “I don't report to anyone” button. Snitch is a bot with a pushy name and no actual authority over your colleagues.

What happens if we uninstall?

The bot stops asking, answering and syncing straight away. Your data stays put in case you reinstall, and if you email us we delete it within 30 days. The privacy policy spells out exactly what is stored.

Case file № 001 — closing note

Somewhere in your company, a person still thinks they report to Dave.

Dave left in March. Install Snitch, press Launch, and let everyone sort it out among themselves — one dropdown at a time.

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14 days free · no card up front · uninstalls in one click